Reservations
- A reservation is secured with a 25% down payment via credit card.
- Full payment is due 30 days prior to the arrival date.
- The remaining balance will be charged to the same credit card used for the deposit.
- The card on file must have an expiration date beyond the checkout date.
- Submitting your down payment authorizes the remaining balance to be charged on the due date.
- For reservations made less than 30 days before arrival, full payment is required at the time of booking.
Cancellations
- 31+ days prior to arrival:
- Option to apply your deposit as a credit toward a future stay
- Receive a refund minus a $50 administrative fee
- Less than 31 days prior to arrival:
- All payments are non-refundable and non-transferable.
Refunds & Acts of Nature
The Colony Inn does not issue refunds due to:
- Hurricanes
- Extreme weather
- Power outages
- Airport closures
If your unit is deemed uninhabitable, you may reschedule your reservation within two years.
Travel insurance is strongly recommended to protect your investment.
Travel & Damage Insurance
We recommend purchasing CSA Vacation Rental Insurance, which provides protection for:
- Trip cancellations & interruptions
- Travel delays
- Medical & dental emergencies
- Rental car damage
Optional but highly recommended.
Vacation Rental Damage Protection (up to $1,500 coverage) is also available prior to or at check-in.
Damage Policy
Guests are responsible for any damage caused by negligence, recklessness, or intentional acts. Colony Inn reserves the right to charge your card after departure if damage is discovered.
Cleaning Requirements
A starter supply of paper products and soap is provided. Please bring or purchase additional items as needed.
To avoid additional cleaning fees ($100/hour, 1-hour minimum), please:
- Open all window shades/shutters before leaving
- Place soiled towels in the bathtub
- Load and run the dishwasher
- Leave floors generally clean
- Bag and dispose of all trash and recyclables
- Clean the refrigerator, microwave, and appliances
- Pick up litter and place in outdoor bins
- No glitter or confetti is allowed
Property Use & Rules
Facilities
Use of Colony Inn amenities is limited to registered guests only.
Smoking
- Smoking or vaping is NOT allowed in units, lanais, or walkways.
- Permitted only in designated outdoor areas.
- $250+ fee for violations.
Parking
- One vehicle per unit
- No trailers, RVs, or motorcycles
- Vehicles must display a Colony Inn parking pass or be towed at owner’s expense.
Plumbing
- Do not flush feminine hygiene products.
- Use minimal toilet paper to avoid clogs.
- Do not pour grease down drains.
Pets
- No pets allowed.
- Certified service animals only.
- Certification must be submitted 30 days prior.
Pool Rules
- No body oil, makeup, or hair products in the pool
- Children must be supervised
- Use only non-breakable containers
- No food in pool area
- Keep gates closed and latched
Right of Entry
Colony Inn staff may enter any unit to:
- Investigate disturbances or damage
- Perform maintenance or repairs
- Show the unit to potential buyers/guests (with notice)
Indemnification & Liability
Guests and invitees use Colony Inn property at their own risk. While we maintain our units in excellent condition, no guarantees are made regarding the safety or performance of any structure, appliance, or utility.
Colony Inn and its owners are not liable for:
- Injuries/damages from misuse of property features
- Allergic reactions, mold, or environmental sensitivities
- Malfunctions due to natural events or circumstances beyond control
By reserving, guests agree to indemnify and hold harmless Colony Inn and owners from any claims related to their stay.